This is a high-level summary of the terms of the rescue.co membership.
Read the full Membership Terms and Conditions here. >Every membership comes with getting you prepared. This includes access to the membership portal to organize emergency information which helps us during an evacuation.
The dispatch centre is available 24/7/365 to assist during any emergency. Dispatch also coordinates hospital admissions on your behalf including informing your insurer or providing recommendations on the nearest and most appropriate hospital based on the nature of the call.
This includes all emergencies resulting from an accident, trauma, illness, and medical condition or inter-facility transfers for specialized care.
This includes but is not limited to transport to and from the hospital for immobile patients to attend doctor appointments or reviews, transport of physicians or medical staff for at-home medical consultations, at home delivery of oxygen or medical equipment and any other use of an ambulance dispatch other than for an emergency.
Emergency dispatch is covered only to the extent it is medically necessary to receive immediate medical attention or a medical review assessment before determining if the member requires immediate medical attention. Requests for ambulance dispatch services with no symptoms are not covered.
Once the ambulance treats the member on scene or transfers the member to the hospital, the cost of services while at the hospital including but not limited to the following are not covered: deposit and admission fees, services such as x-rays or any other diagnostic scan.
This includes pre-planned activities such as a party, wedding, sports game or tournament, funeral or really any large gathering where a standby first response team is requested for a predetermined duration of time. This also includes standby services at home for home deliveries.
Services for individuals who are not registered as members.
This policy only covers you and cannot be transferred to other individuals.
Any emergency outside of Kenya.
Any other emergency other than what the membership includes.